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Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...How do I Protect from Ransomware
Ransome Ware We are seeing an increase in the number of incidents where: · You receive an email asking you to click on a link or open attachment. NEVER DO THIS UNLESS YOU ARE ABSOLUTELY SURE WHO THE SENDER IS AND YOU ARE EXPECTING THE EMAIL. · The message ...Work For Topaz
Solutions Specialist 1 (Microsoft Admin Level II)
Solutions Specialist 1 (Microsoft Admin Level II) Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek a saavy and adventurous technician with excellent customer service skills to join our team. Role Objective: Support the Solutions Operation team ...Project Manager
Project Manager Role Objective: Document business and technology processes and mitigating technology risks through extraordinary communication skills and process driven critical thinking. Identify, communicate, and manage project activity risks and opportunities in order to maximize return on resource utilization. Skills: Deliverables: Task-driven with great schedule management skills Increase efficiency ...Sales Administrator
Sales Administrator Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek one extraordinary Sales Administrator to join our Business Analysis team. Position offers opportunity to work with a variety of businesses through the sales, on boarding and ...Senior Developer
SureTech.com is a growing IT start-up serving small to medium-sized businesses nationwide. We are looking for an experienced Senior Developer. Your duties would include: Position Requirements: 5+ Year's experience in PHP. Experience with at least one of .Net, Perl, Java, C/C++, VB Ability to think on their own. Ability ...Social Media and Project Manager Position Available
SureTech.com is a rapidly growing IT company serving small to medium-sized businesses nationwide. We are looking for a Social Media Maven (SMM) to be responsible for spreading the SureTech.com customer experience accross the interwebs wherever our services may be valued. This includes working on content within SureTech.com ...Dispatch Manager
Dispatch Manager Role Objective: To be the first contact presenting, promoting and delivering the SureTech service promise to all SureTech customers. To internalize and build on the SureTech mission and Brand Experience by maximizing customer satisfaction with the delivery of SureTech services. Skills: Deliverables: Highly developed empathy and emotional intelligence ...Recent Posts (more...)
- Sales Administrator
- Solutions Specialist 1 (Microsoft Admin Level II)
- SureDesk Login Issue December 26, 2019
- SureDesk File Server Disconnect December 23, 2019
- SureDesk Server Crash September 6, 2018
- 8 Tips for a Healthier Laptop
- SureDesk Login Server Issue July 2, 2018
- Installing_Citrix_for_SureDesk
- SureDesk Citrix Help Trusted Sites
- Customer Support
- Business News
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Frequently Asked Questions (and Answers)
Best Practice Tips for SureDesk Performance
Below please find our latest usability tips intended to ensure your SureDesk™ performance is at its best. If you have any questions – or any other helpful tips you would like us to share – let us know at This email address is hidden from email harvesters via JavaScript Thanks, from Your Solutions ...How to Use Task Manager on SureDesk
Task Manager
SureDesk comes equipped with a Task Manager program similar to the one that you are accustomed to by pressing CTRL-ALT-DELETE on your Windows PC at home.
If you find that a browser or other application seems to be frozen you can close it by using this program. ...Tips to Launch Your SureDesk
Tips to Launch Your SureDesk
Login Instructions
1. Open Citrix Receiver (if not a shortcut on your taskbar, go to Start Menu and search for Citrix)
2. Enter https://SO5.suretech.com
3. Enter your username and password
4. SureDesk will open ...How to Uninstall a Microsoft Update
How to Uninstall a Microsoft Update
Follow steps below to uninstall the broken update KB3163017 OR KB3163018 on Windows 10 or KB3159398 on Windows 7.
Windows 10
1. Open Settings
2. Navigate to Update & Security
3. Click Window Update
3. Select Advanced Options
...SureMail Office 365 User Guide
SureMail User Guide Office 365
Security
Learn all about your SureMail™ password.
Control Panel
Search and control your spam email as well as other features.
Setup Instructions
iPhone/iPad
If you need to setup your SureMail™ on iPhone/iPad please follow these instructions.
Android
If you need to setup ...Restoring files
SureDesk™ User Guide Tips and Tricks SureDesk - SureMail Usability: Logging off/Disconnecting - Connection Interrupted - Text Readability - Restoring files Internet: Compatibilitiy Mode - Pop-Up Blocker Software: Adobe Crashes - QuickBooks Tips - Outlook Customization - Uninstalling Citrix To recover deleted files on your SureDesk: Open ...Pictures in signatures in OWA
Office 365 User Guide You can have images in your signatures in the Outlook Web App for Office 365. In order to set this up, the images must be stored online. Adding images to your signature in OWA Log into your email account at https://login.microsoftonline.com/. ...OneDrive
Office 365 User Guide OneDrive is where you can store files accessible through the cloud as well as share files with other users. Accessing OneDrive Log into Office 365 at https://portal.office.com/ in Internet Explorer. Not all features will work in other internet browsers. Make sure ...Text Readability
SureDesk™ User Guide Tips and Tricks SureDesk - SureMail Usability: Logging off/Disconnecting - Connection Interrupted - Text Readability - Restoring files Internet: Compatibility Mode - Pop-Up Blocker Software: Adobe Crashes - QuickBooks Tips - Outlook Customization - Uninstalling Citrix To adjust the readability of text on the ...Uninstalling Citrix
SureDesk™ User Guide Tips and Tricks SureDesk - SureMail Usability: Logging off/Disconnecting - Connection Interrupted - Text Readability - Restoring files Internet: Compatibility Mode - Pop-Up Blocker Software: Adobe Crashes - QuickBooks Tips - Outlook Customization - Uninstalling Citrix Often Citrix requires older versions to be removed ...Accessing shared drives using WebDAV
SureDesk™ User Guide If you have WebDAV enabled on one of your company drives you can map the drive to your local computer. If you would like WebDAV enabled on a drive please contact This email address is hidden from email harvesters via JavaScript Once this is done you can follow the below steps. Please ...Removing email account from Android
SureMail™ User Guide SureMail™ Exchange 2013 Help Password - Control Panel - iPhone/iPad setup - Android setup - Outlook setup If you need to remove an email account on an Android phone please follow the below steps. Please note these instructions are generic since Android devices are varied ...Removing email account from iPhone or iPad
SureMail™ User Guide SureMail™ Exchange 2013 Help Password - Control Panel - iPhone/iPad setup - Android setup - Outlook setup If you need to remove an email account on your iPhone/iPad please follow the below steps. To remove an old Exchange account: This process is required for ...Personal Distribution Lists (Groups)
SureMail™ User Guide SureMail™ Migration Instructions Configuring Outlook - Signatures - Rules - Personal Distribution lists (Groups) Personal Distribution Lists (Groups) Personal distribution lists are the lists of email addresses you create and store on your computer. They are not transferred during the upgrade to Exchange ...Rules
SureMail™ User Guide SureMail™ Migration Instructions Configuring Outlook - Signatures - Rules - Personal Distribution lists (Groups) Rules To save rules you previously setup in Outlook: Instructions are for Outlook 2010 and 2013 Click Rules. Select Manage Rules & Alerts... Click Options. Click Export Rules... Save ...Signatures
SureMail™ User Guide SureMail™ Migration Instructions Configuring Outlook - Signatures - Rules - Personal Distribution lists (Groups) Signatures Signatures are kept in the same folder regardless of the Profile used, you just have to reactivate them through the following steps. Once your Exchange 2013 SureMail account ...Configuring your Outlook Program
SureMail™ User Guide SureMail™ Migration Instructions Configuring Outlook - Signatures - Rules - Personal Distribution lists (Groups) To setup your Outlook program on your upgraded Exchange account requires you to back up your rules and personal distribution lists. Complete this before the migration begins. You ...Windows Power Options
How to turn sleep mode on and off.
Outlook Setup
SureMail User Guide SureMail HelpPassword - Control Panel - iPhone/iPad setup - Android setup - Outlook setup If you already have an Outlook profile, you will want to add a new profile for your SureMail. *If you have not previously setup an Outlook profile, launch Outlook and skip ...
SureMail User Guide Exchange 2013
Security
Learn all about your SureMail™ password.
Control Panel
Search and control your spam email as well as other features.
Setup Instructions
iPhone/iPad
If you need to setup your SureMail™ on iPhone/iPad please follow these instructions.
Android
If you need to setup ...
SureMail User Guide Exchange 2010
Looking for instructions for Exchange 2013? Click here.
Security
Learn all about your SureMail™ password.
Setup Instructions
iPhone/iPad
If you need to setup your SureMail™ on iPhone/iPad please follow these instructions.
Android
If you need to setup your SureMail™ on Android please ...Android setup
SureMail™ User Guide SureMail™ Exchange 2013 Help Password - Control Panel - iPhone/iPad setup - Android setup - Outlook setup If you need to setup your SureMail™ on an Android phone please follow the below steps. Please note these instructions are generic since Android devices are varied and ...SureMail™ User Guide SureMail™ Exchange 2013 Help Password - Control Panel - iPhone/iPad setup - Android setup - Outlook setup Each Exchange 2013 SureMail™ account has access to the SureMail™ Control Panel where users can view information about their accounts and view and edit spam settings. SureMail™ ...
SureMail™ User Guide SureMail™ Exchange 2010 Help Password - iPhone/iPad setup - Android setup - Outlook setup If you need to setup your SureMail™ on iPhone/iPad please follow the below steps. Looking for instructions for Exchange 2013? Click here. On the Home screen select Settings. Select Mail, ...
SureDesk - Using Remote Desktop Program - RDP
SureDesk™ User Guide You must use Internet Explorer to access the SureDesk™ Remote Desktop Application. If you are using Internet Explorer 10 or later you will need to add both http://www.suretech.com and https://rdp.suretech.com to your trusted sites. Go to Tools menu. Select Internet Options. ...Password
SureMail™ User Guide SureMail™ Exchange 2013 Help Password - Control Panel - iPhone/iPad setup - Android setup - Outlook setup If you need to change your SureMail™ password pleasefollow the below steps. Looking for instructions for Office 365? Click here. Note If you have your SureMail™ setup ...Outlook 2013 Customization
SureDesk™ User Guide Tips and Tricks SureDesk - SureMail Usability: Logging off/Disconnecting - Connection Interrupted - Text Readability - Restoring files Internet: Compatibility Mode - Pop-Up Blocker Software: Adobe Crashes - QuickBooks Tips - Outlook Customization - Uninstalling Citrix For some users Microsoft Outlook 2013 can ...Disconnecting
SureDesk™ User Guide SureDesk™ Citrix Help Installing Citrix - Web Panel - Trusted Site - Compatibility Mode - Disconnecting - Citrix Bar Disconnecting Disconnecting leaves your SureDesk™ open and running so you can connect without launching the SureDesk™ again. You can leave programs running on your SureDesk™. As ...IE 10 Pop Up Blocker
SureDesk™ User Guide Tips and Tricks SureDesk - SureMail Usability: Logging off/Disconnecting - Connection Interrupted - Text Readability - Restoring files Internet: Compatibility Mode - Pop-Up Blocker Software: Adobe Crashes - QuickBooks Tips - Outlook Customization - Uninstalling Citrix To turn on and off the pop-up ...SureDesk™ User Guide Note If you have forgotten your SureDesk™ password, please email This email address is hidden from email harvesters via JavaScript or call 800-882-8701. Change Your Password On the SureDesk™ web panel go to Settings. Go to the password section and click Change Password. Type in your old password, then type in the ...
SureDesk User Guide
SureDesk User Guide
SureDesk Pro (Using Citrix)
Find out how to install and use Citrix, the program that allows you to access the SureDesk™ Standard.
SureDesk Basic (Using RDP)
Signed up for SureDesk™ Basic? Find out how how to access your desktop through Remote Desktop Program (RDP).
Security
Learn ...Setting up Automatic Replies
SureMail™ User Guide SureMail™ Exchange 2010 Tips Automatic Replies - Rules - Delegate Access If you need to setup automatic replies for your SureMail™ you will first need to login to your Outlook Web App (OWA) at https://outlook.suretech.com/. Once you login click on Options at the ...Outlook Delegate access
SureMail™ User Guide SureMail™ Exchange 2010 Tips Automatic Replies - Rules - Delegate Access How to use the delegate feature First you must make sure two things are true. As the manager, your mail must be delivered to your mailbox on the Exchange server, not to an Outlook ...QuickBooks Tips
SureDesk™ User Guide Tips and Tricks SureDesk - SureMail Usability: Logging off/Disconnecting - Connection Interrupted - Text Readability - Restoring files Internet: Compatibility Mode - Pop-Up Blocker Software: Adobe Crashes - QuickBooks Tips - Outlook Customization - Uninstalling Citrix While using QuickBooks you may encounter annoying ...Microsoft Lync 2010
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When you run your SureDesk™ you might see a program called Microsoft Lync 2010. MS Lync is an instant messaging program that integrates with Microsoft Office and is included in your SureDesk™ subscription.
Microsoft Lync 2010 is a useful tool which allows employees communicate with each other easily. For ...LogMeIn remote access
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To begin you will need to accept the LogMeIn invite sent to your email address. Once you have accepted the invite go to the LogMeIn homepage at http://www.logmein.com.
Note
The computer you wish to login to must be on and have power saving options turned off ...Cache Exchange mode vs. Online mode
Microsoft Outlook 2010 has two options in how the program stores your Exchange email account, online mode and cache mode. Cache mode stores a copy of your mailbox on your computer while online mode accesses your information directly from the Exchange server. Cache mode is intended to allow you ...Adobe Reader crashes when printing
SureDesk™ User Guide Tips and Tricks SureDesk - SureMail Usability: Logging off/Disconnecting - Connection Interrupted - Text Readability - Restoring files Internet: Compatibility Mode - Pop-Up Blocker Software: Adobe Crashes - QuickBooks Tips - Outlook Customization - Uninstalling Citrix If you are trying to print from ...Business Continuity
With the increasing frequency of heavy storms in the Northeast, we want to ensure our customers have some good steps for Business Continuity in face of storms.
In preparation for power loss we recommend that you:
- Power down all workstations, printers, scanners, etc.
- Unplug any ...Managing Outlook Rules - Automatically Move Emails to Folders
In this FAQ, you'll find information on moving an email message from someone or an email message sent to a specific email addres into a folder.
Configure Blackberry BES for SureMail
Please note this can take up to 30 minutes and you cannot use your phone for anything else at that time.
You need at least 2 bars signal strength and an ACTIVATION CODE requested to
This email address is hidden from email harvesters via JavaScript
ahead of time.
BES ACTIVATION
Device Software Version 6.x
...How do I deal with virus message?
Dealing with a SNAP Anti-Virus message
The SNAP Anti-Virus should protect you from viruses of all types, but a sneaky virus could still potentially get onto your computer.
You will know this happened when a message appears on the bottom right hand of the screen. The message will look something ..."Connection to your desktop has been interrupted" message
SureDesk™ User Guide Tips and Tricks SureDesk - SureMail Usability: Logging off/Disconnecting - Connection Interrupted - Text Readability - Restoring files Internet: Compatibility Mode - Pop-Up Blocker Software: Adobe Crashes - QuickBooks Tips - Outlook Customization - Uninstalling Citrix What does it mean if you see ...How do I share a calendar using Outlook 2011 for Mac OS X
Frequently that permissions tab is greyed out because you’ve slipped into Offline Mode or are having internet connection issues. To check, navigate to the Tools tab.
Here’s what it looks like in Online mode:
And here’s what it looks like in Offline mode:
.Outlook Failing to Connect Help
Troubleshooting Problems with Microsoft Outlook Add-Ins Third-party add-ins (such as desktop antivirus scanners) cause a disproportionately high number of connection-related issues in Outlook. The easiest way to test this is to start Outlook in “safe” mode, which disables all add-ins. To do this, shut Outlook down ...Email Chain Viruses - Best Practice Tips
SureMail™ User Guide SureMail™ Tips and Tricks Worms - Big Files - Email Chains - SPAM Tips - Using Outlook Warning Chain Mails A client recently sent us a copy of an email that warned her in capital letters of a terrible virus that is going around ...How do I share a calendar using Outlook 2011 for Mac OS X
Sharing a Calendar folder in Outlook 2011 for OS/X
Select your calendar, and then choose “Permissions"
In the permissions window, click “Add User”, and then choose the individual for whom you’d like to assign permissions:
Once the user has been added to the list, assign the desired permissions:
...Avoid Worms - Best Practice Tips
SureMail™ User Guide SureMail™ Tips and Tricks Worms - Big Files - Email Chains - SPAM Tips - Using Outlook Safe Internet Use Tips Safe Internet Browsing Tips A growing source of infections is the "Drive by Download." A DBD capitlizes on security defects in ...WorkOrder
Any time a Solutions Specialist from SureTech.com is scheduled to help, consult, troubleshoot, or deliver a solution, we generate a "Work Order" (also called a "Ticket") in our service system. When a Work Order is created and completed, you will receive an email confirming the work order request along ...Knowledgebase (KB)
The SureTech.com Knowledgebase (KB) documents securely every piece of equipment, software, user set up, network set up, admin password and more for our clients infrastructure. It also documents an even more important health index of each system component and its expected appropriateness and cost for supporting your workflow ...SPAM - Best Practice Tips
SureMail™ User Guide SureMail™ Tips and Tricks Worms - Big Files - Email Chains - SPAM Tips - Using Outlook Best Practice SPAM Management Spammers are getting more sophisticated all the time. A few rules of thumb to avoid spam traps: Look at the email address a ...Using Outlook - Best Practice Tips
SureMail™ User Guide SureMail™ Tips and Tricks Worms - Big Files - Email Chains - SPAM Tips - Using Outlook MS Outlook Best Practices Avoid unnecessary slow usage and Outlook crashes by making sure you are using Outllook as optimally as possible. It's the item count not the ...Backup Highlights:
- Data is backed up, once as a full seed copy, then incrementally, everyday (M-F)
- All changes are kept for a default of 7 days
- Backup sets are fully encrypted with user chosen pass-phrase
- Backup sets can be restored via web portal or external hard copy with client software on location (encryption phase phrases cannot be recovered, data cannot be restored without pass-phrase)
- All Off-site Backup sets redundant and mirrored in our datacenter for security and fail-over.
- Daily backup reports are sent to Suretech.com and if chosen the client to alert of the status of a backup set.
What do I get for my IT Budget?
Most IT Budgets just maintain your status quo
In this age of constant change why do most budgets contain very little room for improving efficiency and communications?
Because most IT budgets are maintaining 90% of what they don't need to get the 10% the actually use.
SureTech.com's mission is ...What is the True Cost of my IT?
Our goal is to eliminate break/fix to the greatest extent possible.
Complexity and Onsite Maintenance are EXPENSIVE
The vast majority of IT costs for the typical organization are related to emergency repairs and the labor, equipment and primarily, lost productiviyt costs associated with a system not functioning optimially.
Proper maintenance ...
Exchange ActiveSync: Windows Moble 6.0 Setup
Wireless setup of Exchange ActiveSync: Windows Mobile 6.0 Standard
Pre-requisites for wireless setup
You will need the following items to get started:
- Thoughtbus mailbox
- Active Internet connection to Windows Mobile Smartphone
Wireless ActiveSync setup
Ensure that your wireless device is in ...Installing_Citrix_for_SureDesk
SureDesk User Guide SureDesk Citrix Help Installing Citrix - Web Panel - Trusted Site - Compatibility Mode - Disconnecting - Citrix Bar Before using the SureDesk you must install the Citrix receiver on the computer you will be accessing the SureDesk. Note If you are having trouble logging in ...
For safety and security there are rules for the passwords you need to access your SureDesk™ and SureFiles™.
Password must meet complexity requirements
Your password must:
not contain your user account or parts of your full name that exceed two consecutive characters.
be at least six characters in ...What is the Cloud Anyway?
Cloud Buzz
Everybody's heard the buzz, but most people I talk to are confused about how to understand "The Cloud." Even for many that understand the buzz or work with Cloud computers, explaining The Cloud can be daunting.
Cloud Explanations and Illustrations
I usually explain it using a napkin network diagram of the internet which is ...
How to change your Computer Password
1. Start Menu -> Control Panel 2. Select “User Accounts” from the control panel 3. Another window will pop up. Select User Accounts again 4. Select “Change My Password”If you have access to someone else's Exchange calendar, you can open it in Outlook Web Access. First, go to https://outlook.suretech.com and log in to your SureMail account. Next, type https://outlook.suretech.com/OWA/<user's email address>/?cmd=contents&f=Calendar in the address bar of your browser and their calendar should appear.
What if I am having problems getting my login to work from a new machine?
It is most likely that you need a browser add-on installed. To fix this, look towards the top of the browser and find a bar that says: "This website wants to run the following add-on: 'Provision Networks Load and License Manager Client from 'Provision Networks'..." All you need to do is click ...How do you change your Windows password?
To change your computer password follow these steps (the proccess is the same for Windows Vista and XP): Go to the Control Panel. You can access the Control Panel through the Start Menu. Open up User Accounts. Select Change your password. You will need to put in your old password ...How to Install IT Reach
1. Go to https://secure.logmein.com/ and log in. 2. Click on "Installation Links" on the side bar 3. In the Installation Links page select the appropriate installation link. If the installation you want is not there contact your manager. 4. Copy and paste the installation ...Sending Big Files - Best Practice Tips
SureMail™ User Guide SureMail™ Tips and Tricks Worms - Big Files - Email Chains - SPAM Tips - Using Outlook Safe Internet Use Tips A client recently went to a meeting where he assumed an email he sent had arrived at his client's inbox. When he learned ...Windows Domain and Workgroup Definition
A Windows Server domain is a logical group of computers running versions of the Microsoft Windows operating system that share a central directory database. This central database (known as Active Directory starting with Windows 2000[1], also referred to as NT Directory Services on Windows NT Server operating systems, or NTDS) ...How do you install ViceVersa?
ViceVersa is a program that allows you to back up or synchronize (restore missing files) files on a computer. Installation is fairly easy.
1. First you need to go to ViceVersa website to download the ViceVersa program.
2. Next run the install program and ...How do I login securely using a password?
This site has two ways of recognizing members, with email/name insecure authentication and stronger email/password authentication. To find out about email/name authentication click here. If you are already logged in insecurely with name/email authentication: logout by pressing logout in the top left of the screen next to your name (or ...Why and how is it I'm logged in insecurely?
This site has two ways of recognizing members, with email/name insecure authentication and stronger email/password authentication. Any time you make a new post or click on the "manage my subscriptions" from an email, you are logged into this website insecurely, by using your email and full name only. This easy ...How do I set up my BlackBerry to use Microsoft Exchange?
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Correct Service | Backing Up | Security Wipe | Enterprise Activation
If your Blackberry is activated on a Blackberry Enterprise Server, it has the ability to wirelessly synchronize the contents of your main Outlook folders, including any mail-enabled folders (like your Inbox or Sent Items folders), your Contacts folder ...Caching the calendar in Outlook
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When you want to cache your calendar in Outlook 2007, follow these steps,
1. Select the Tools → Account Settings... menu.
2. Double click on Microsoft Exchange.
3. Click on More Settings ...
4. Select the Advanced tab, then check the Download shared folders (excludes ....png)
Mapping your SureFiles Drives
After successfully configuring your secure conection to SureFiles™, you may now map your shared drives. You accomplish by following the steps below.
I. Ensure that you are securly connected to SureFiles™
Before you begin insure your Secure Connection to SureFiles is connected. To determine your connection is ...How does my web browser connect to a website?
When you type in somedomain.com your internet service sends a message to a machine called a name server owned by your internet service and asks this machine “hey, where do I find the website for somedomain.com?” - view comments
Getting Started With SureFiles
I. Setting up you secure connection to SureFiles
1. Click this link to download the Citrix VPN plugin.
2. Enter your User Name and Password* and clck the "Log On".
3. On the next page select click the lock icon. This will begin the installiation process.
...How Do I Change My SMTP Port
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Many ISPs, including America Online, EarthLink, and MSN, will not allow access to an external SMTP server. This is most commonly implemented by blocking traffic to port 25, the SMTP port. If your e-mail reader supports it, you may work around this restriction by using port 2525 instead.
Outlook ...How do I set up my IMAP Email Configuration?
The following are steps to configure your IMAP email account with SureTech.com.
Setting up your IMAP Account with Outlook 2007
1. Open Outlook and Select Tools->Account Settings from the main menu.
2. Select "New" from the "Account Settings" window.
3. In the new "Add New ...What do I do with this email warning me of a virus?
Any mail that has obviously been forwarded as a chain letter warning of just about anything, even if the warning is true is almost guaranteed to be some specie of SPAM. Sometimes messages like this refer to partially true threats, but the goal of the originator of the message ...SureMail™ User Guide SureMail™ Exchange 2010 Help Password - iPhone/iPad setup - Android setup - Outlook setup Looking for instructions for Exchange 2013? Click here. Launch Outlook and click Next. The next screen will allow you to setup your SureMail™ account automatically. On this screen you should ...
SureMail™ User Guide SureMail™ Exchange 2010 Help Password - iPhone/iPad setup - Android setup - Outlook setup If you need to change your SureMail™ password pleasefollow the below steps. Looking for instructions for Exchange 2013? Click here. Go to https://outlook.suretech.com/ and login with your SureMail™ ...
SurePhones Manual
Known Issues Call conference only works with 3 way calling on hard phones. Soft phones can reportedly handle up to 10 simultaneous calls Currently it is not possible to automatically hit dial and successfully call a number from the Caller ID list - these must be redialed manually. Key ...How Do Group Content Permissions Work?
Content access permissions are accretive, so if content is attached to any group that allows everyone to edit, then that content will be editable by everyone, even if some groups restrict editing.What do the TopazPort Mailer Statistics Mean?
TopazPort Mailer Statistics "Unique Opened" and "Open Rate" under represent the number of unique recipients because they count only successful pings to our servers. Blackberries, text only readers and all mail readers where the user does not select "download pictures" are not counted. Total opened includes every time the ...How to use the TopazPort mailer
The TopazPort mailer allows you to integrate e-blasts with your web content. Let your users know about the new edits to your site, and more importantly encourage your users to contribute content to the site. Content for the e-blasts can be selected by choosing content posts on the site ...Schedule of Fees
SureSolutions™ Per Frequency Price Always fast, always reliable cost saving solutions for all technology needs. Fortune 500 quality for small to medium sized companies. Computers, servers, email, phones, voice mail, prompt support, coaching, security, all your online and desktop applications – smoothly supporting your workflow! SureTech.com brings the ...Logging In Again and Activating Your Account to Edit Your Posts
When you make a post on a site, your account is automatically created with the name and email you use to post. To “activate” your account: Hit Login in the top left Hit "Need password" Enter the email you used when you made the post Click the link in the ...Platforms
Part of our expertise lies in our knowledge from having built two robust platforms to support multi-user participation. OneClick Arcade TopazPortHow can I use my own Domain or Subdomains?
Any subdomain, like for example, match.example.org can be pointed externally to an entirely different website or can be pointed internally, so that it becomes a shortcut to a specific page such as example.org/volunteering.Need a Password, or Forgot my Password?
To get a new password click Login at the very top of the site.
Click Need password?
Fill in your email address and hit send.
Click on the link in your email.
Voila!
Embedding CSS in a Post
Add CSS inline html: <style type='text/css'> sytle from .css </style> Or like this within a div: style="border: 1px; " An example: class .intro ‘Rather than a mass customer base, advertising on these blogs gives lobbyists unbridled access to an extremely valuable audience: Britain’s political elite’ <font style="margin:0px; margin-bottom: 9px; padding:0px; ...How do I roll back to a previous version of a post?
Click on the post.
Seeing it is messed up, you can click history just above and to the right of the title of the post:
Look for the date when the post was last working successfully
Click the date part of that selection
Verify it looks correct when you ...