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What do I get for my IT Budget?
Most IT Budgets just maintain your status quo
In this age of constant change why do most budgets contain very little room for improving efficiency and communications?
Because most IT budgets are maintaining 90% of what they don't need to get the 10% the actually use.
SureTech.com's mission is ...Data is Infinite
Do You feel Overwhelmed by Data, Information and Emails?
You're right, you are overwhelmed.
Essentially infinitely overwhelmed, in fact.
The cost of diseminating information is nearly zero, so information you could never have imagined 20 years ago now finds its way to you. Storing information is very cheap, so ...Work For Topaz
SureDesk™ Care & Feeding
The SureDesk™ is a Work in Progress
Computers are not quite like TVs - when you turn them on, you actually intaract with your computer in many ways. This takes some training, both for the computer and for you.
For our part the SureDesk™ is a balancing act to find ...Installing Citrix
Installing Citrix
1. Log in using your Username, Password and Domain.
2. After logging in it will ask you to download the Citrix program. Select the checkbox to agree to the Citrix license agreement and select Download.
3. Download the file, which is called DesktopReceiver.msi.
4....What are the Password Rules for my SureDesk™?
The Rules are Complicated Windows has arcane and complicated rules about mixing letters, numbers and symbols in at least 8 characters. Windows also has annoying rules about not repeating your password. These rules are currently enforced for your protection. We are considering more relaxed rules in the future. For now ...How do I change my Password on the Mac SureDesk 2.0?
Send the windows command ctrl-alt-delete To reset your password on a windows machine you need to press ctrl-alt-delete simultaneously on a windows keyboard. On a Mac the command is ctrl-cmd-del if you have an extended keyboard. (del in this case is the delete key in the home/end key group on ...What if I am having problems getting my login to work from a new machine?
It is most likely that you need a browser add-on installed. To fix this, look towards the top of the browser and find a bar that says: "This website wants to run the following add-on: 'Provision Networks Load and License Manager Client from 'Provision Networks'..." All you need to do is click ...How do I load SureDesk™ from a new computer?
To use your SureDesk™ you must log in using Internet Explorer version 6 or better. Type https://my.suretech.com in the Address bar. Enter your user name and password in the SureDesk™ login screen and you will have access to your files.How do I set up a printer on SureDesk™?
If you open an application (e.g. Word) and click print you can print from the printer in your office—all printers should be configured on your SureDesk™ automatically. To select a printer, when you click print you can select from the available list of printers. Note: The printers ...What drive do I use and how do I move files between drives while on my SureDesk™?
Local Disk (C:) is the local disk to each SureDesk™ and where “My Documents” are stored. We encourage you to save large files on the Network Drive rather than local disk. Network Drives (S:) The SureFiles™ Shared Disk Storage (S:) is the file server drive or SureFiles that everyone ...What do I do if I’m getting disconnected from my SureDesk™?
SureDesk™ is dependent on your internet connection. If you keep getting disconnected from SureDesk™ it is likely that your internet connection may be having hiccups. Please contact us at This email address is hidden from email harvesters via JavaScript to let us know right away if you are having any connection problems. Also, if available, ...What should I do when I am stepping away from my desk while my SureDesk™ is running?
If you are stepping away from your desk, be sure to save any open files. (This is a good idea whether you are on SureDesk™ or not!) We have enabled autosave for all MS Office files for added file safety.How do I load SureDesk™ On a New Computer?
To use your SureDesk™ you must log in using Internet Explorer version 6 or better.
Start Internet Explorer and type https://my.suretech.com in the Address bar.
You will see the SureDesk login screen.
If you see the text in red above that indicates you need to install the Virtual Acecss ...How do you change your SureDesk™ password?
Changing your password on your Suredesk™ desktop is simple.
1. From your SureDesk, position your mouse to the top middle of your window. You will see a Citrix menu bar appear. Click on the small keyboard icon as shown below.
It is highly recommended to change your password ...