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Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...How do I Protect from Ransomware
Ransome Ware We are seeing an increase in the number of incidents where: · You receive an email asking you to click on a link or open attachment. NEVER DO THIS UNLESS YOU ARE ABSOLUTELY SURE WHO THE SENDER IS AND YOU ARE EXPECTING THE EMAIL. · The message ...Work For Topaz
Solutions Specialist 1 (Microsoft Admin Level II)
Solutions Specialist 1 (Microsoft Admin Level II) Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek a saavy and adventurous technician with excellent customer service skills to join our team. Role Objective: Support the Solutions Operation team ...Project Manager
Project Manager Role Objective: Document business and technology processes and mitigating technology risks through extraordinary communication skills and process driven critical thinking. Identify, communicate, and manage project activity risks and opportunities in order to maximize return on resource utilization. Skills: Deliverables: Task-driven with great schedule management skills Increase efficiency ...Sales Administrator
Sales Administrator Position Details: SureTech is a leading Cloud IT Department and HelpDesk solution serving hundreds of small to medium-sized businesses nationwide. We seek one extraordinary Sales Administrator to join our Business Analysis team. Position offers opportunity to work with a variety of businesses through the sales, on boarding and ...Senior Developer
SureTech.com is a growing IT start-up serving small to medium-sized businesses nationwide. We are looking for an experienced Senior Developer. Your duties would include: Position Requirements: 5+ Year's experience in PHP. Experience with at least one of .Net, Perl, Java, C/C++, VB Ability to think on their own. Ability ...Social Media and Project Manager Position Available
SureTech.com is a rapidly growing IT company serving small to medium-sized businesses nationwide. We are looking for a Social Media Maven (SMM) to be responsible for spreading the SureTech.com customer experience accross the interwebs wherever our services may be valued. This includes working on content within SureTech.com ...Dispatch Manager
Dispatch Manager Role Objective: To be the first contact presenting, promoting and delivering the SureTech service promise to all SureTech customers. To internalize and build on the SureTech mission and Brand Experience by maximizing customer satisfaction with the delivery of SureTech services. Skills: Deliverables: Highly developed empathy and emotional intelligence ...Recent Posts (more...)
- Sales Administrator
- Solutions Specialist 1 (Microsoft Admin Level II)
- SureDesk Login Issue December 26, 2019
- SureDesk File Server Disconnect December 23, 2019
- SureDesk Server Crash September 6, 2018
- 8 Tips for a Healthier Laptop
- SureDesk Login Server Issue July 2, 2018
- Installing_Citrix_for_SureDesk
- SureDesk Citrix Help Trusted Sites
- Customer Support
- Business News
- Celebrity News
Sections:Release Notes
SureDesk™ 2.0 is scheduled for release December 1, 2009
This is a major migration between facilities in different parts of the country. We expect no interruptions, we appreciate your cooperation and patience as the transition is made at no cost to any of our existing SureDesk™ users.
New Benefits
- Custom applications supported such as QuickBooks and AutoCad
- Windows XP supported as will be Windows 7 when it is released
- Our SureDesk™ 1.0 infrastructure was built on technologies built by Quest and Parallels and turned out to have performance and stability issues we could not accept. Our new infrastructure is based on Citrix Xen Desktop and XenApps to be added in the coming months that are the environment we always wanted to use, but only recently were able to implement. Citrix offers much more flexibility and performance and is best in class in the hosted arena. Click here for more information about Citrix.
Fixes
- Significantly improved stability
- Improved screen pixilation and clarity
- Less lag time and redraw issues
Known Issues
- Operating system updates are no longer handled centrally so clients will be re-introduced to the "updates are ready for your computer" reminders that are common on local machines. We expect to automate this process for all useres in the coming months, but for the time being each user will need to accept and apply updates manually.
- Applications are now installed locally and will take up a bit more local disk space. We may therefore need to allocate larger local hard drives at a small additional monthly cost for some users. This will also be streamlined in the coming months as we utilize new advanced application streaming that is available with our new infrastructure.