May you have a wonderful holiday season and a prosperous 2013!
The maintenance originally planned for this evening has been postponed. We will inform you when we have a new date for this update.
If you have any questions, do not hesitate to email This email address is hidden from email harvesters via JavaScript
We will be taking your website off-line for a software update Thursday, Sept 22nd at 10pm ET. The update will take approx 1 hour.
This software update will include some minor performance enhancements and new features.
If you have any questions, do not hesitate to email This email address is hidden from email harvesters via JavaScript
Our web server infrastructure requires a maintenance hot fix that will require swapping hard disks. We will be swapping the disks tomorrow morning, Tuesday, March 29 at 8 am. Your website will be down for about 10 minutes.
This maintenance took a bit longer than expected and some of our websites were down for about 20 minutes starting at around 8:40 am. Everything should now be back to normal.
Please do not hesitate to let us know if you have any questions or concerns at
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Best regards,
- Your SureTech.com Solutions Team
Dear SureMail customer,
Our SureMail™ MS Exchange server infrastructure requires a maintenance hot fix that will affect service for 3 hours overnight.
In order to minimize inconvenience, the maintenance service will begin Friday March 25 at 11 pm EST. Service should be fully restored by Saturday 2 am EST.
Mailboxes will not be accessible during this short period and all incoming mail will be saved and delivered once the system is back up.
Please do not hesitate to let us know if you have any questions or concerns at This email address is hidden from email harvesters via JavaScript
Best regards,
- Your SureTech.com Solutions Team
The update planned for this morning ended up taking more time than planned and we would have had to take the server off-line during business hours. We have therefore done some preliminary work today which does not affect your websites and will complete this work tomorrow morning. Thus, we will be taking your website off-line Tuesday, February 1st at 7 am ET. The update will take approx 30 minutes. This update will improve the performance and reliability of the server running your website.
If you have any questions, do not hesitate to email This email address is hidden from email harvesters via JavaScript
Happy Holidays from SureTech!
We are going to do some preventative maintenance on the server that hosts your website this Sunday morning (the 22nd) between the hours of 8:00 am ET and 8:30 am ET. Your website will be down for about 10 minutes during this time frame.
If you have any questions, please contact us.
Love, Peace, Joy and all best wishes to you from SureTech.com and Topaz.
On Sunday October 18 from 5 pm EST to 7 pm EST we will be carrying out updates on our Hosted Exchange Platform to increase performance and security.
During this process there will be periods of up to 20 minutes when access to Exchange, OWA and mobile mail will be unavailable.
Over the course of this maintenance incoming mail will be queued and delivered once the updating is completed.
Thank you for your understanding and please feel free to contact us at This email address is hidden from email harvesters via JavaScript if you have any questions.
Best regards,
- Your SureTech.com Solutions Team
Love, Peace, Joy and all best wishes to you from Topaz Group.